At St. Vinzenz Zams Hospital, excellent patient care is the focus of all efforts. Since its establishment in 2013, Quality and Risk Management has acted as a central strategic staff unit that works in close cooperation with the Collegial Management and the Management Board.

The work is strictly based on the Tirolean minimum standards with the aim of consistently promoting and improving the quality of patient care.

Strategic orientation

Use feedback: Potential for improvement is identified through regular surveys of patients, employees and doctors in private practice.
Targeted measures: The knowledge gained is incorporated into specific projects that implement targeted measures to optimise patient care.
Promote participation: All relevant stakeholders are actively involved in transparent processes in order to improve the quality of services.

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Training management

Training management ensures the continuous development of the training programme. The range is regularly updated to provide employees with the latest knowledge and expertise and to impart skills in line with current knowledge and methods.

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Commitment to excellent care

The continuous improvement of the quality of care is the focus of the work. Specific measures and regular evaluation ensure that the highest standards are maintained in order to continuously maximise the well-being and satisfaction of patients.

Contact persons

Head of Quality and Risk Management

Elmar Zormann

MBA

+43 5442 600

office@krankenhaus-zams.at

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