We, the a. ö. Krankenhaus St. Vinzenz Betriebs GmbH, are committed to making our website accessible in accordance with the Barrierefreiheitsgesetz as amended to implement the European Directive (EU) RL 2019/882 on the accessibility of products and services.

This accessibility statement applies to khzams.at.

General Description of Services

On our website khzams.at, we offer various services in the field of e-commerce. These primarily involve functions and content related to electronic communication or the conclusion of digital contracts.

Our offered services include, in particular:

Online registration via digital forms for events, courses, or other offers
Digital inquiry forms for contact or appointment scheduling
Provision of additional contact information such as telephone and fax numbers as well as email addresses
Online ordering of customizable greeting cards, which are delivered directly to patients’ rooms
Online ordering of Flowers & other gifts, which are delivered directly to patients’ rooms
Provision of up-to-date information regarding surgery waiting lists

Explanation of the Service

From the very conception and implementation of the website, special emphasis was placed on accessibility. The digital services are provided via modern, user-friendly online interfaces. Forms, informational pages, and ordering processes are designed to be intuitive and as accessible as possible for people with disabilities.

All information is clearly structured and presented in an understandable way. Orders – such as customizable greeting cards or gift baskets – are reliably delivered within the facility directly to the specified patient’s room. Sensitive content, including up-to-date information on surgery waiting lists, is provided transparently and in compliance with data protection regulations.

Information about the Service Provider

a. ö. Krankenhaus St. Vinzenz Betriebs GmbH
Management: Dipl. KH-Bw. Bernhard Guggenbichler
Address: Sanatoriumstraße 43, 6511 Zams, Tirol, Austria
Phone: +43 5442 600
Fax: +43 5442-600-6102
Email: office@krankenhaus-zams.at

For more information, please refer to our imprint.

Requirements, Status of Compatibility and Realization

The website meets the requirements of the Barrierefreiheitsgesetz as far as possible and goes beyond the legal requirements in some aspects. The following standards and guidelines, among others, were taken into consideration:

Harmonized European Standard EN 301 549, Version 3.2.1
Web Content Accessibility Guidelines (WCAG), Version 2.2, Levels A and AA

We are constantly implementing measures to further improve the accessibility and user experience of our website.

This includes:

The website was tested for accessibility, then revised and adapted to accessibility standards.
A menu with accessibility features has been integrated to enable additional accessibility settings.
Any future development of the website (e.g. new content, functions) will take accessibility into account from the outset.

We understand digital accessibility as an ongoing process and are committed to continuously improving our offerings. Feedback regarding the website’s accessibility is always welcome.

Fulfillment of the Requirements

General

This website is almost fully usable with assistive technologies. No data is recorded when you use the accessibility features, so your privacy is always protected.

Visual (vision)

Font, contrasts, spacing

The font type, size and shape are selected so that they are easy to read.
Texts and visual content have an adjustable contrast that can be adjusted in the accessibility menu.
There is sufficient space between letters, lines and paragraphs.
If you have difficulties with the font, you can select the system font in the accessibility menu.
For people with dyslexia, a dyslexia-friendly font is available for selection in the accessibility menu.
You can also make further settings in your browser or operating system.

Color cues

Visual information is indicated by at least two visual features and may also be accompanied by text.

Alternatives for non-text content

For content that does not consist of text, there are alternatives that do not require vision - these include alternative texts for images, icons and graphics.

Zoom

You can zoom in on the website by up to 200% without losing any content. You can use the appropriate settings in your browser and operating system to do this.

Keyboard focus

Interactive elements such as links or buttons are visually highlighted when selected with the keyboard to make navigation easier (keyboard focus).

Support for screen reader / Braille display

You can operate and output all areas, content and functions of the website with a screen reader. This is done either via an acoustic output or tactilely via an externally connected Braille display.

Headings and labels

The website has a clear and meaningful semantic structure, with meaningful headings and labels that promote easy navigation and comprehensibility.

Auditory (hearing)

It is also possible to use the website with impaired or no hearing – no information is conveyed exclusively via sound.

Alternatives for audio content

Subtitles or other alternatives are available for videos and audios with spoken content.

Physical (mobility, reach, strength)

The website is fully usable even with limited mobility. You do not have to reach far or use physical strength to operate all functions.

Keyboard control

You can fully control the website using an external keyboard. This applies to all areas and functions, and navigation follows a logical sequence.

Target size

Elements have sufficiently large target size and are spaced far enough apart.

Display layout

The website is responsive and works in different display layouts. You can use your device in both landscape and portrait mode - the content, areas and functions automatically adapt to the selected mode.

No complex movements

No gestures or movements are required (e.g. swiping or dragging).

Time limits

If an element has a time limit, this is announced in advance. You can then extend, change or switch off the time limit.

Speech

The website works with limited or no speech. It does not require the ability to speak and there is no corresponding content.

Cognitive (psychological, neurological, neurodivergent)

You can use the website with limited or alternative cognitive, psychological or neurological abilities. This also applies if you identify as “neurodivergent”.

Semantic structure

The website is structured in a logical and predictable way.

Comprehensible texts

Texts are easy to understand and are written fairly simple.

Auto-Fill

Fields for text input support Auto-Fill by the browser or operating system.

Errors

The website is designed to help you avoid errors - for example, through clear labeling and instructions.
Input is checked and you receive feedback so that any errors can be easily identified and corrected.

Animations

Only a few simple animations are used on the website. To avoid distraction or discomfort, these can be deactivated in the accessibility settings via the “Reduce Motion” setting.

Flashing

The website does not contain any light or flash effects that could trigger photosensitive seizures or discomfort in sensitive persons.

Audio output

Subtitles or transcripts are available for audible content. The volume and, if available, the speed of media content can be adjusted.

Non-Accessible Content

The following contents are known to us and are not accessible for the reasons stated below:

Some older documents and content on the website are not fully accessible. Retrofitting these materials involves significant effort and cannot currently be consistently implemented due to organizational constraints. However, if you require an accessible version of a specific document, please contact us – we will provide it upon request as promptly as possible.
The website also contains documents and content from third-party providers, which we neither developed, financed, nor control. Therefore, we cannot guarantee the accessibility compliance of third-party content.

Accessibility Menu

You can use various accessibility menus on our website that allow you to adapt the appearance and operation of the site to your individual needs. These functions can be found in the bottom right-hand corner of the browser window or via the skip link menu. To further optimize your user experience, several functions can be combined at the same time so that you can adjust the settings as required and achieve an even better effect.

The following functions are available in the accessibility menu:

Summary of the current page

Generates a summary of the current page in simple language created by artificial intelligence (AI), which summarizes the most important information in a short and understandable way. Please note that the summary may differ from the original version.

Navigation

Provides simplified navigation that allows users to navigate the website faster and without distractions. This allows users to access the most important areas directly without having to navigate through complex menu structures.

Visual adjustments

Grayscale: Displays the website in black and white to make it easier to concentrate on the content.
High Contrast: Increases the color contrasts to improve readability.
Invert Colors: Inverts the colors to increase the contrast between text and background.
Reduce Brightness: Reduces the luminosity of colors to reduce eye strain and allow light-sensitive use.
Reduce Transparency: Uses solid color backgrounds to increase readability and visual clarity.

Text optimization

Focus on text: Highlights the text area in particular to make reading easier and minimize distractions – maximizing the contrast between background and text.
Dyslexia-friendly font: Activates a special font that makes reading easier for people with dyslexia or reading problems.
Use system font: Uses the device's default font to fix any issues with the font used on the website and improve readability and consistency of display.

Content highlighting

Highlight headings: Makes all headings clearly visible to clarify the structure of the page and make it easier to navigate.
Highlight links: Highlights all links so that they can be recognized quickly and easily to improve navigation.
Hide images: Hides images to reduce distractions and put the focus on the text content.

Additional features

Large cursor: Enlarges the mouse pointer to make it more visible and easier to find.
Reduce movements: Stops animations, autoplay video content and transitions to provide a smoother and less distracting view of content.

Feedback and Contact

This statement was created on March 13, 2025 and last updated on June 17, 2025.

We are constantly working to make our website even more accessible.

If you encounter any non-accessible content that prevent you from using our website, please contact us:

E-mail: office@krankenhaus-zams.at

Please describe the problem as precisely as possible and name the page (link) concerned. We will be happy to look into your request and get back to you as soon as possible.

Enforcement Procedure

If you are not satisfied with the response from the contact options listed above, you can submit a complaint to the competent complaints office. The competent market surveillance authority is the Bundesamt für Soziales und Behindertenwesen (Sozialministeriumservice).

Kontaktformular für Hinweisgeber:innen

If your complaint is justified, the competent authority will propose appropriate measures to remedy the deficiencies identified.