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Accessibility assistance
Accessibility assistance
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All institutions at a glance
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Krankenhaus St. Vinzenz
Zams
Visiting hours

First point of contact

Reception

The reception is the first point of contact directly at the main entrance to the hospital. The team is available around the clock, both by telephone and in person, to clarify any concerns.

Contact persons

Head of reception
Klaudia Ortner
+43 5442 600

Tasks and responsibilities

  • Switchboard: Transfer of internal and external calls
  • Visitor requests: Support with general enquiries and information
  • Orientation guide: Information and directions for patients
  • Travel assistance: Support in finding accommodation, train and bus timetables and organising taxi services
  • Postal dispatch: Processing of letter and parcel shipments
  • Security monitoring: Monitoring and support of technical emergency call systems, the fire safety system and the internal radio system
  • Radio operation: Support for analogue and digital radio traffic during operations
  • Coordination of emergency services: internal forwarding and coordination of registrations for emergency medical services, rescue helicopters and the Tirol control centre
Porter sits in the porter's lodge and points his finger in one direction. A visitor is standing to the right in front of the box, asking for directions. © Christoph Noesig
An employee in the porter's lodge is sitting at her desk with a telephone and talking to her colleague who is standing in front of her. © Christoph Noesig
A young pregnant woman enters the hospital through the main entrance and approaches the box manned by a porter. © Christoph Noesig
A porter is on the phone with a landline telephone sitting at her desk in the porter's lodge. © Christoph Noesig
Porter sits at his workstation computer and talks to a young pregnant woman standing in front of him. © Christoph Noesig