In principle, you can report any suspicion of a violation to us here. Due to the complexity of the legal situation and the fact that primarily only those persons who have a professional connection to us fall under the so-called Austrian Whistleblower Protection Act (HSchG), we kindly ask you to read the following information in advance. Otherwise you can start directly with the submission of your report.
How can you use our internal whistleblower system?
We have set up a secure online form application that can be used to submit reports either personally (stating name and contact details) or anonymously. It is also possible to attach files. In the form application, you must specify the institution to which your report relates.
Please enter the exact wording of our institution here
a. ö. Krankenhaus St. Vinzenz Betriebs GmbH
You decide whether you want to submit a personal or anonymous report. Depending on your choice, our online form application provides for a corresponding procedure.
16-digit numeric code
In all cases (i.e. regardless of whether you submit a personal or anonymous report), you will automatically receive a randomly generated 16-digit numerical code once your report has been submitted. You can use this to log into the whistleblower system and check the current processing status of your report.
You can also communicate with us via chat after logging in, for example if you want to clarify or correct information.
If you submit the information anonymously, your login and your communication via chat will of course remain anonymous at all times.
We recommend writing down the 16-digit numerical code, taking a photo of it or saving it digitally using the “copy/paste” function. Please note that, for security reasons, the 16-digit numerical code can no longer be restored if it is lost and (further) login is therefore no longer possible. If you submit a note anonymously and your 16-digit numerical code is lost, it will therefore no longer be possible to communicate with us.
Please also note that the 16-digit numerical code must not be disclosed to unauthorized persons. In the event of misuse or intentional or unintentional disclosure of the 16-digit numerical code to third parties, we and the operator of the whistleblowing system expressly exclude any liability.
Enter your report of violations of EU law here.
Legal background to reports of violations of EU law
According to Directive (EU) 2019/1937 of the European Parliament and of the Council of October 23, 2019 on the protection of persons who report breaches of Union law (hereinafter referred to as the “Directive”) and the Federal Act on the Procedure and Protection in the Event of Reports of Breaches of the Law in Certain Legal Areas (Whistleblower Protection Act - HSchG), the aim is to ensure that breaches of EU law can be reported easily, securely and confidentially.
Public and private organizations must set up an internal whistleblower system for this purpose, review incoming reports and take the necessary measures if necessary.
We have implemented the HSchG and inform you below about important aspects of our internal whistleblower system.
Who can use our internal whistleblower system?
The HSchG stipulates that all persons who work for us or are in contact with us in the course of their professional activities can report violations of EU law. In particular, these may be
- employees
- applicants
- Interns, civil servants and graduates of a voluntary social year
- Suppliers as well as business and system partners
- Self-employed persons who work for us
- Members of administrative, management or supervisory bodies
What topics can a note refer to?
The HSchG applies to information about possible violations of EU law. The relevant European Union legislation is listed in Section 3 (3) HSchG. The most important areas are
- Product safety and conformity
- Traffic safety
- Environmental protection
- Food safety
- Public health
- Consumer protection
- Protection of privacy and personal data and security of network and information systems
- Violations of financial aspects of the EU ( anti-fraud measures)
- Violations of state aid law
You can find a complete list of the relevant legal regulations under the following link:
CLICK HERE
What happens to reports that relate to topics outside the scope of the HSchG or are submitted by people who have no professional connection to us?
The transparent, open and confidential handling of criticism and complaints is a key concern for us. In doing so, we assume social and societal responsibility. It goes without saying that we will therefore also process complaints that do not relate to relevant European Union legislation or are submitted by persons who are not professionally connected to us. Our internal guidelines provide for our own complaints management system, which has proven its worth in practice.
What happens if you submit a report?
If you submit a report (personalized with your name and contact details or anonymous without providing contact details), we will confirm receipt of the report within a maximum period of seven days, review the report internally and inform you of the results of this review and any measures we have taken within a maximum period of three months. If necessary, for example to clarify your details, we may also contact you. Contact will be made either via the contact details you have provided or, in the case of an anonymous report, via the chat function in the whistleblower system.
The HSchG provides for comprehensive measures to protect you, in particular to ensure that your identity remains confidential. We take all technical and organizational measures necessary to comply with these protective measures.
Information according to Article 13 of the General Data Protection Regulation
If you submit a report via our internal whistleblower system, the personal data you provide (in particular the plain text to which the report relates and any file attachments transmitted) will be processed by us for the purpose of internal review of the report and to take any necessary measures. In doing so, we rely on Directive (EU) 2019/1937 of the European Parliament and of the Council of October 23, 2019 on the protection of persons reporting breaches of Union law and the Federal Act on the Procedure and Protection in the Event of Reports of Breaches of the Law in Certain Legal Areas (Whistleblower Protection Act - HSchG).
Personal data will not be passed on to third parties. Exceptions to this are only made if we are legally entitled or obliged to do so (e.g. reporting to the competent law enforcement authorities if our internal review of the information confirms the suspicion of a criminal offense), if we use external service providers with whom we have concluded an order processing contract in accordance with Article 28 of the General Data Protection Regulation as part of the provision of the online form application, or if you give us your consent to do so in advance.
Personal data will only be processed and stored for as long as is necessary for the above-mentioned purposes. Legal documentation and retention obligations may result in a longer storage period. Your personal data will be deleted after the relevant periods have expired, unless there is another legal basis for longer storage in accordance with the General Data Protection Regulation.
Further information about our data protection and your rights under the General Data Protection Regulation can be found here: Privacy policy
Our internal reporting system
Reports of violations of EU law can be submitted here: Online form application